Response time of answering the phone
Response time of answering the phone - Excellent
Response time of answering the phone - Good
Response time of answering the phone - Fair
Response time of answering the phone - Poor
Response time of answering the phone - Not applicable
Courtesy of staff
Courtesy of staff - Excellent
Courtesy of staff - Good
Courtesy of staff - Fair
Courtesy of staff - Poor
Courtesy of staff - Not applicable
Knowledge of staff assisting you
Knowledge of staff assisting you - Excellent
Knowledge of staff assisting you - Good
Knowledge of staff assisting you - Fair
Knowledge of staff assisting you - Poor
Knowledge of staff assisting you - Not applicable
Helpfulness of information
Helpfulness of information - Excellent
Helpfulness of information - Good
Helpfulness of information - Fair
Helpfulness of information - Poor
Helpfulness of information - Not applicable
Responsive to your needs
Responsive to your needs - Excellent
Responsive to your needs - Good
Responsive to your needs - Fair
Responsive to your needs - Poor
Responsive to your needs - Not applicable
Communicated to you what to expect next
Communicated to you what to expect next - Excellent
Communicated to you what to expect next - Good
Communicated to you what to expect next - Fair
Communicated to you what to expect next - Poor
Communicated to you what to expect next - Not applicable
Overall satisfaction
Overall satisfaction - Excellent
Overall satisfaction - Good
Overall satisfaction - Fair
Overall satisfaction - Poor
Overall satisfaction - Not applicable
