Directions:

Our office is located at 501 Winslow Street, 2nd Floor. If you do not have access to the ROC building, you will need to press the button for dispatch and someone will let you in. The PSC Systems Management Unit is located in PSC Administration Offices, Room 230A.

Pager Drop-In Hours:

Tuesday
8:30AM - 9:30AM
Wednesday
10:00AM - 11:00AM
Thursday
8:30AM - 9:30AM


During "drop-in hours" pagers will be re-programmed "while you wait". New and replacement pagers may also be issued during these hours when they are available from the vendor. For pager services outside of the posted "drop-in hours", pagers can be left with a pager servicing form at any time and will be completed within 2-3 business days (normally less). When the pager is ready, the customer will be notified that the pager is ready for pick up. If these hours do not meet your needs, appointments may be arranged.


If you have any questions, please feel free to contact:

 
 
Mahmoud Ibrahim, Senior IT Technician
650-363-4918
MIbrahim@smcgov.org
 
 
Alex Buencamino, Senior IT Technician
650-599-1090
fab@smc911dispatch.org
 
 
Robert Bustichi, Systems Supervisor
650-363-4342
rsb@smc911dispatch.org
 

For billing inquiries, please feel free to contact:
 
 
Christine Hollender, Business Manager
650-363-4135
CHollender@smcgov.org



Download and fill the Paging Service Processing Workorder form (below) in advance and return via email to pagers@smcgov.org or via fax to 650-590-1867 to speed the pager service processing time.

NOTE: All pages that are sent through this website are recorded and become a part of public record, and are thus subject to subpoena in a court of law. You are responsible for the content of any pages you send.

Information on sending a page message to other devices than a pager including cellular phones, PDA, Blackberry, etc. can be found in the Enhanced Paging Information document below.

Download the Fee Schedule below to see effective rates of services.