Some changes have been made to assignments in the Systems Unit with respect to pager programming and we would like to bring you up to date. Effective May 1, 2017 Alex Buencamino has been assigned to pager programming. His office is in the Systems Unit which is located at 555 County Center, on the 4th Floor in the Systems Management Unit Offices.
 
The Systems Unit will be working on ways to make sure that pager replacement and programming changes are done consistently in a timely and effective manner. In order for this to occur, changes will be made to the "drop in" pager hours and service times.
 
During "drop-in hours" pagers will be re-programmed "while you wait". New and replacement pagers may also be issued during these hours when they are available from the vendor. For pager services outside of the posted "drop-in hours", pagers can be left with a pager servicing form at any time and will be completed within 3 business days (normally less). When the pager is ready, the customer will be notified that the pager is ready for pick up. If these hours do not meet your needs, appointments may be arranged.
 
If you have any questions, please feel free to contact:
 
 
 
Alex Buencamino, Senior IT Technician
650-599-1090
fab@smc911dispatch.org
 
 
Robert Bustichi, Systems Supervisor
650-363-4342
rsb@smc911dispatch.org
 
 
Download and fill the Paging Service Processing Workorder form (below) in advance and return via email to smu@smc911dispatch.org or via fax to 650-366-5773 to speed the pager service processing time.
 
Please note: All pages that are sent through this website are recorded and become a part of public record, and are thus subject to subpoena in a court of law. You are responsible for the content of any pages you send.
 
Information on sending a page message to other devices than a pager including cellular phones, PDA, Blackberry, etc. can be found in the Enhanced Paging Information document below.
 
Download the Fee Schedule below to see effective rates of services.